Drömlik Care Suite

Drömlik Care Suite is designed to support the daily operations of private clinics, medical offices, and specialist care providers. By combining a professional telephony system with an AI-powered assistant, you can stay connected with patients, colleagues, and administration—no matter where you are, around the clock.

With our cloud-based telephony system, all staff members stay connected — at the clinic, at home, or on the go.

• Use softphones, mobile apps, desk phones, or DECT devices

• Make and receive calls via your work number — even in urgent situations, without sharing personal numbers

• Enable call consultation: receptionists can quickly consult with a doctor before transferring the call

• Sync with calendars to display real-time availability

• Support for multiple devices per user — choose what works best for every situation

Telephony for the Entire Clinic

Virtual AI Assistant

When you’re with a patient or the clinic is closed, a smart virtual assistant takes over. It handles incoming calls in a professional and personal way — fully automatically.

• Answers when the team is busy — for example, when doctors are in treatment or the front desk is occupied

• Adapts responses based on time of day, department, or specific doctor

• Integrates with the clinic’s booking system to offer available times

• Can book, cancel, or reschedule appointments directly and send reminders

• Automatically sends SMS or WhatsApp confirmations to the patient

• Links the call to the correct patient record through system integration

• Automatically logs call data and interactions into the patient journal

What you get with Drömlik Care Suite

• A professional, scalable phone system

• A virtual assistant that supports your team

• Integration with booking and medical record systems

• Support for mobility and remote work

• Clearer structure for incoming calls

• Higher service quality — without increasing staffing

Want to know how it works in practice?

Contact us for a free consultation. We’ll review your current setup and create a solution tailored to your clinic — including telephony, AI assistant, devices, and integrations.